Frequently Asked Questions

Shop Questions

WHEN WILL MY PACKAGE ARRIVE?

Prints usually take a maximum of 1-2 weeks from the time of purchase in order to be prepared for shipment. Prints are then shipped with First Class Mail, which according to USPS.com can take approximately 1-3 business days for USA orders. For international orders, timing will vary depending on your local customs office. All prints are packaged with love and care <3

Thank you in advance for your patience. :)

Return/Refund Policy?

A Colorful Chaos does not offer refunds or returns. Please consider your purchase carefully! Any damaged prints will be replaced with a new print. Please make sure to take a photo of the package/print and email us with a short explanation on what happened along with your order number. 

If you have any issues with an order from our shop, please contact us directly at hello@acolorfulchaos.co

Do you ship internationally?

Yes! ACC's prints will travel far and wide to find their forever home :). If you have an issue with shipping please contact me and I can assist!

How are the prints packaged?

  • All orders containing 11”x 14” prints as well as poster prints will be placed into a protective plastic sleeve and rolled up in a cylindrical shipping tube.

  • USA 8” x 10” prints will be placed into a protective plastic sleeve and shipped in a rigid envelope. (Orders that contain several prints will be shipped flat or in a tube depending on size and weight of order)

  • Orders that contain several items will be packaged according to size and weight.

Commission Questions


What are your rates?

My rates vary due to many factors (i.e. the size, medium, turnaround time, and usage). All of my projects are unique and are crafted to the client. Contact me here to get started with a quote. Also check out my Commissions Page for current estimates along with all of my other services.

What are your Turnaround times?

Custom pieces will take anywhere between 2-3 weeks depending on the commission details. Due to ACC's diverse design calendar, commission openings will be announced on my website, social media, and in my newsletter. Be on the look out for these openings, they will fill up quickly!